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Refund Policy

Effective date: June 17, 2026 · Last updated: June 17, 2026

Summary. All purchases are non-refundable, except in a few limited cases — duplicate charges, billing errors, fraudulent transactions, and where a refund is required by law. You can cancel anytime to avoid future charges.

This Refund Policy applies to all subscriptions and payments made for the Caloria website, application, and related services (the "Service"), operated by Paullina Ruban ("Caloria," "we," "us," or "our"). It forms part of, and should be read together with, our Terms of Service.

1. General policy — non-refundable

Caloria is a digital subscription service to which you receive immediate access. All purchases and subscription payments are non-refundable, including partially used billing periods. Cancelling your subscription stops future renewals; it does not generate a refund for the current period, and you retain access until the end of that period.

2. Limited exceptions

Notwithstanding the above, we will review and, where appropriate, issue a refund in the following circumstances:

3. How to request a refund

To request a refund under one of the exceptions above, email copaullin@gmail.com from the address associated with your account within a reasonable time (and, for duplicate or billing errors, within 60 days of the charge). Please include the date of the charge, the amount, and a short description of the issue. We may ask for additional information to verify the charge and your identity.

4. Processing

Approved refunds are issued to the original payment method through our payment processor, Stripe. The time for the funds to appear depends on your bank or card issuer. We will let you know by email once a refund has been approved or declined.

5. Chargebacks

If you believe a charge is incorrect, please contact us first so we can resolve it quickly. Initiating a chargeback without contacting us may result in suspension of your account while the dispute is reviewed.

6. Changes to this policy

We may update this Refund Policy from time to time. We will post the new effective date and, for material changes, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance.

7. Contact

Paullina Ruban
Email: copaullin@gmail.com